Privacy Policy

Helvetia Training Ltd., operating online to provide Professional Services, Human Resources Training & Consulting, including Online Interview Masterclasses, Corporate Interviewer Training Programs, Interview Skills Workshops, Candidate Assessment Consulting, Virtual Interview Simulation Training, and Custom HR Training Solutions, is committed to protecting the privacy of individuals who visit our site or use our services. This policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and services.

Information you provide directly: This includes information you give us when you register for a course, sign up for a newsletter, contact us, or participate in surveys or feedback forms. This may include your name, email address, professional title, company affiliation, payment information, and any other information you choose to provide.

Information collected automatically: When you visit our site or use our online platform, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and other technical data. We collect this data using cookies and similar tracking technologies.

Information from other sources: We may receive information about you from third-party services that integrate with our platform or from partners with whom we collaborate to provide services.

How We Use Your Information

We use your information for various purposes related to providing our services, including:

To provide and deliver the services you request, such as enrolling you in courses or workshops.

To process transactions and send you related information, including confirmations and invoices.

To communicate with you about your account, services, updates, and promotional offers.

To personalize your experience on our site and platform.

To improve our services, develop new programs, and conduct research and analysis.

To respond to your inquiries and provide customer support.

To detect, prevent, and address technical issues, security incidents, and fraudulent activities.

To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Performance of a contract: We process your information to fulfill our obligations under a contract with you or to take steps at your request before entering into a contract (e.g., providing access to a course you registered for).

Legitimate interests: We process your information for our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes improving our services, managing our business, preventing fraud, and marketing our services where we have a legitimate interest to do so and it is not contrary to your rights.

Consent: We may rely on your explicit consent to process certain types of data, particularly for sending marketing communications where required by law or for using certain cookies. You can withdraw your consent at any time.

Legal obligation: We may process your information to comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to perform work on our behalf, such as payment processors, hosting providers, or analytics services. These service providers are authorized to use your personal information only as necessary to provide services to us.

Business Partners: We may share information with business partners to offer co-branded services or conduct joint marketing activities, provided we have a legal basis for doing so.

Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (a) comply with a legal obligation; (b) protect the safety of any person; (c) address fraud, security, or technical issues; or (d) protect our rights or property.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

As a company based in Switzerland providing online services internationally, your data may be processed or stored in countries outside of Switzerland and the European Economic Area (EEA). When transferring data to such locations, we ensure appropriate safeguards are in place, such as relying on adequacy decisions, standard contractual clauses, or other legally approved mechanisms, to ensure your data receives a level of protection equivalent to that in Switzerland and the EEA.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.

The right to rectify inaccurate or incomplete personal data.

The right to request the erasure of your personal data in certain circumstances.

The right to restrict the processing of your personal data in certain circumstances.

The right to object to the processing of your personal data, particularly for direct marketing purposes.

The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.

The right to withdraw consent at any time where we rely on consent as the legal basis for processing.

The right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes applicable law.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our site and services, personalize your experience, and analyze usage. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page.

Contact Information

For questions or concerns about this privacy policy or our data practices, you may contact us at our physical address:

Helvetia Training Ltd.
45 Bahnhofstrasse, 3rd Floor, Zurich, Zurich, 8001, Switzerland